Fire & evacuation
How guests and staff receive instructions, find their way, and account for people during an evacuation.
Organizational solutionsExceptional hospitality.
Hotels · Resorts · Hospitality groups
Exceptional hospitality.
Practical emergency readiness.
A polished guest experience does not tell you how a property will respond under pressure. EMIC helps leadership understand readiness across people, plans, and operations before an emergency tests them.
Start with a conversation. No booking or commitment is created.
The questions behind readiness
Does your response work as well as your service?
For general managers, security directors, operations leaders, and owners who need a clearer picture than a plan on a shelf or a training certificate. Each review is scoped to the property's operating environment.
Medical readiness
How people, equipment, and external responders connect when a guest or colleague needs urgent help.
Security & critical incidents
How leadership and departments coordinate protective decisions, guest communication, and incident response.
Weather & continuity
How a property prepares for disruption and maintains essential functions when normal systems are unavailable.
Guest & staff support
How accountability, accessibility, childcare, and aquatic operations fit into the emergency response.
Training & exercises
How departmental responsibilities, training, and practice translate a written plan into an operational response.
A decision-ready deliverable
Clarity for leadership.
A path for the team.
An agreed review leads to a confidential executive discussion, not a public safety rating. Confirmed observations are distinguished from reported or unverified information.
An executive readiness overview
A confidential view of strengths, priority concerns, and areas that need further verification.
A practical improvement roadmap
A scoped, phased plan that helps leadership decide what to address first and what support is needed.
A departmental development path
Recommended training and exercise priorities, with implementation support available as a separate agreed scope.
Connect training to the property's response.
Departmental first aid, CPR and AED training can be coordinated with emergency plans and exercises. AHA courses remain a separate training pathway; a readiness review is not an AHA certification.
A focused first step
Request an executive readiness briefing.
Tell us your main priority. We will review your request and contact you to discuss whether a property review, training program, or exercise is the right next step.
Please do not include sensitive security details, guest information, or incident records in this public form.
Prefer direct contact?
info@emmic.org
(617) 529-1980
Before we begin
What happens during the first conversation?
We discuss your property, operating environment, priorities, and timing. Then we agree whether a readiness review is appropriate and define the scope before any assessment or proposal.
Is this a regulatory inspection or safety certification?
No. This is a consulting review, not an official inspection, regulatory audit, engineering assessment, legal opinion, or guarantee of safety or compliance. Applicable requirements and specialist reviews must be considered separately.
Will our findings appear on this website?
No identifiable findings, scores, incident information, or operational vulnerabilities are published without written authorization. Assessment records and detailed recommendations are kept in EMIC's private administrative workspace.
Can we start with one property or one department?
Yes. The scope can focus on one property or a specific operational priority, with options to discuss multiple sites and recurring training or exercise support. Fees and deliverables are agreed after the scope conversation.